Information We Collect

When you use our services or visit our website, we gather different types of information. Some you provide directly, and some we collect automatically.

Personal Information You Provide

This includes data you share when contacting us, creating an account, or requesting our event investment planning services:

• Full name and contact details (email address, phone number, mailing address)
• Financial information relevant to investment planning (budget parameters, investment goals, risk tolerance)
• Event details and preferences for customized planning services
• Communication preferences and any specific requirements you share with us
• Payment information when you engage our services (processed securely through third-party providers)

Information Collected Automatically

Our systems collect certain technical data when you visit our website:

• Device information (browser type, operating system, device identifiers)
• Usage data (pages visited, time spent, navigation patterns)
• IP address and general location information
• Cookies and similar tracking technologies (see our Cookie Policy section)

How We Use Your Information

We use the information we collect for specific, legitimate purposes related to providing and improving our services.

Legal Basis for Processing (Canada)

Under Canadian privacy law, particularly PIPEDA (Personal Information Protection and Electronic Documents Act), we process your information based on the following:

• Consent: You've given us clear permission to use your information for specific purposes
• Contractual necessity: Processing is needed to fulfill our service agreement with you
• Legal obligations: We must process certain data to comply with Canadian financial and business regulations
• Legitimate interests: Processing supports our business operations while respecting your rights and expectations

You can withdraw consent at any time, though this may affect our ability to provide certain services.

How We Share Your Information

We only share your data when necessary and appropriate. Here's who might receive your information and why:

Service Providers

We work with trusted third-party companies that help us operate our business. These include payment processors, cloud hosting providers, email communication services, and analytics tools. They can only use your data to perform services for us and must protect it according to our standards.

Professional Advisors

Sometimes we consult with lawyers, accountants, or other professional advisors who may need access to certain information to provide us with guidance.

Legal Requirements

We'll disclose information when required by Canadian law, court orders, or government regulations. This includes responding to lawful requests from authorities or protecting our legal rights.

Business Transfers

If Dumithen is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you before this happens and explain any new privacy practices.

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We don't share your personal information with unrelated third parties for their own marketing purposes without your explicit consent.

Your Privacy Rights

Canadian privacy law gives you significant control over your personal information. Here's what you can do:

Access Your Information

You can request a copy of the personal data we hold about you. We'll provide this in a readable format within 30 days of your request.

Correct Inaccurate Data

If any information we have is wrong or outdated, let us know and we'll fix it promptly.

Request Deletion

You can ask us to delete your personal information in certain circumstances. We'll honor this unless we have a legal obligation to retain the data or it's necessary for legitimate business purposes.

Withdraw Consent

If we're processing your data based on consent, you can withdraw that consent anytime. This won't affect any processing that happened before you withdrew consent.

Object to Processing

You can object to how we use your information in specific situations, particularly for marketing purposes.

Data Security and Protection

We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Technical Safeguards

Our security practices include encrypted data transmission (SSL/TLS), secure server infrastructure, regular security audits, and access controls that limit who can view your information internally.

Organizational Measures

All Dumithen employees and contractors who access personal information are trained on privacy practices and bound by confidentiality obligations. We maintain internal policies that govern how data is handled and stored.

Limitations

While we take security seriously, no system is completely secure. We can't guarantee absolute security, but we continuously work to improve our protections and respond quickly to any security incidents.

If we experience a data breach that affects your information, we'll notify you and relevant authorities as required by Canadian law.

Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy.

After these periods, we securely delete or anonymize your information. In some cases, we may retain certain data longer if required by law or to resolve disputes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and understand how people use our site.

Types of Cookies We Use

Essential cookies: These are necessary for the website to function properly. They enable basic features like page navigation and access to secure areas.

Analytics cookies: We use these to understand how visitors interact with our website, which pages are most popular, and where users encounter problems.

Preference cookies: These remember your choices (like language settings) to provide a more personalized experience.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can usually set your browser to refuse cookies or alert you when cookies are being sent. Keep in mind that disabling cookies may affect how our website functions.

Third-Party Links and Services

Our website may contain links to external sites or integrate with third-party services. We're not responsible for the privacy practices of these other organizations.

When you click a link to another website or use a third-party service, you're subject to their privacy policies. We encourage you to read those policies before sharing any personal information.

Any third-party services we integrate with (like payment processors) are carefully selected and contractually required to maintain appropriate data protection standards.

Children's Privacy

Our services aren't directed at anyone under 18 years old. We don't knowingly collect personal information from children.

If you're a parent or guardian and believe your child has provided us with personal information, contact us immediately. We'll delete that information from our systems as quickly as possible.

Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in our practices, technology, legal requirements, or other factors.

When we make significant changes, we'll notify you by email (if you've provided one) or by posting a notice on our website. The "Last Updated" date at the top of this policy shows when it was most recently revised.

We encourage you to review this policy periodically to stay informed about how we're protecting your information.

International Data Considerations

Dumithen operates primarily in Canada, and your information is stored on servers located in Canada. If you're accessing our services from outside Canada, your information may be transferred to and processed in Canada, where data protection laws may differ from your home country.

By using our services, you consent to this transfer and processing. We take steps to ensure your information receives adequate protection regardless of where it's processed.