Dumithen

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Platform Access Requirements

Our event investment planning platform works across modern devices and browsers. Here's what you need to access your portfolio and manage investments effectively.

W

Windows Systems

  • Windows 10 or newer
  • Chrome 100+, Edge 100+, Firefox 98+
  • 4GB RAM minimum
  • 1280x720 display resolution
  • Broadband connection (5 Mbps+)
M

macOS Devices

  • macOS Catalina 10.15 or later
  • Safari 14+, Chrome 100+, Firefox 98+
  • 4GB RAM minimum
  • Retina display supported
  • Stable internet connection
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Android Mobile

  • Android 9.0 or newer
  • Chrome mobile browser
  • 3GB RAM recommended
  • Tablet and phone compatible
  • Wi-Fi or LTE connection
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iOS Devices

  • iOS 14.0 or later
  • Safari or Chrome mobile
  • iPhone 8 and newer models
  • iPad Pro and Air supported
  • Cellular or Wi-Fi data

What You Actually Need

Most clients find they already have everything required. We've built the platform to work on standard business hardware without specialized equipment. You don't need the latest devices, just reasonably current technology.

Browser Compatibility

  • Chrome versions released within the past 18 months work best
  • Edge provides identical functionality on Windows devices
  • Firefox users should stay within 12 months of current release
  • Safari works well on macOS Catalina and newer systems
  • Mobile browsers need JavaScript and cookies enabled

Network Requirements

  • Minimum 5 Mbps download speed for smooth operation
  • Upload speeds of 2 Mbps handle document submissions
  • Wired connections provide most stable experience
  • 4G LTE mobile data works for on-the-go access
  • VPN connections are supported and don't affect performance

Security Features

  • Two-factor authentication requires mobile device or email access
  • Session timeout after 30 minutes of inactivity
  • Encrypted connections mandatory (TLS 1.2 minimum)
  • Biometric login available on supported mobile devices
  • IP restrictions can be configured for business accounts

File Management

  • Document uploads support PDF, DOC, XLS formats up to 25MB
  • Image files accepted as JPG, PNG, or GIF (10MB limit)
  • Bulk uploads handle up to 15 files simultaneously
  • Cloud storage integration with major providers
  • Automatic file compression reduces upload time
Technical support specialist reviewing client platform setup

Callum Fothergill

Platform Integration Specialist

Most setup questions get resolved in under 10 minutes. The platform adapts to what you're already using rather than forcing you to change your workflow.

Technical Support Available

Contact our team at +16042452388 for setup assistance

Tested Device Compatibility

Desktop Workstations

Full dashboard access with multi-monitor support

Smartphones

Responsive interface optimized for touch navigation

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Laptops

Works offline with data sync when reconnected

Tablets

Landscape and portrait modes both supported

Platform Interface Preview

See how the dashboard adapts to different viewing contexts and device types. Interface scales automatically while maintaining full functionality.

Desktop dashboard view showing portfolio overview and investment tracking

Desktop Experience

Full-width dashboard provides comprehensive view of all portfolio data, analytics charts, and event schedules in single-screen layout.

Mobile interface showing streamlined navigation and key investment metrics

Mobile Interface

Condensed navigation and touch-optimized controls give quick access to essential functions while maintaining full feature access.

Your Technical Support Team

Technical support specialist available for platform assistance

Siobhan Kestrel

Client Systems Coordinator

Handles initial platform setup and configuration for new accounts. Specializes in helping clients transition from existing systems to our platform.

Platform specialist providing ongoing technical guidance

Renata Vukovich

Integration Support Lead

Manages third-party integrations and API connections. Works with clients who need custom data feeds or specialized reporting configurations.

Ready to Get Started?

Our team can verify your current setup meets platform requirements and walk you through initial access. Most clients are up and running within their first session.

Schedule Technical Review